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Frequently Asked Questions

Answers to common questions about our services, funding, appointments and centres. If yours isn’t here, call us on 1300 123 674.

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We open on alternate Saturday mornings, 8:00am to 1:30pm. The booking calendar shows which Saturdays are available, or call us on 1300 123 674.

Yes, we support children’s and family nutrition, including fussy eating and growth concerns.

Yes, and it often helps, particularly where someone else is involved in shopping, cooking or mealtimes.

Yes. These are core areas, and exercise is one of the most evidence-supported tools for managing them.

Yes, where your nominated treating doctor refers you for each and your insurer approves them. At Penrith, every service we treat under WorkCover runs from the one centre.

Not for psychology. Every psychology appointment, including follow-ups, goes through our enquiry and intake process so the right practitioner is matched to you.

Not for psychology. Every appointment, including follow-ups, goes through our enquiry and intake process so the right practitioner is matched to you.

Yes. You are entitled to choose who treats you under a workers compensation claim. Your insurer approves the treatment, not the practitioner.

Yes. Tell us who you would like to see and we will book you in with them where their availability allows.

Some patients may be eligible through a Chronic Disease Management or Team Care Arrangement referral from their GP.

With an EPC or CDM referral from your GP, you may be entitled to Medicare-rebated sessions. The number is set by your plan and shared across allied health services.

If your GP refers you under an EPC or CDM plan, you may be entitled to Medicare-rebated sessions. The number of sessions is set by your plan.

You may be able to, if your GP refers you under an Enhanced Primary Care or Chronic Disease Management plan. These plans cover a set number of allied health sessions per year. Our team can talk you through how it works when you book.

Eligible appointments under an EPC or CDM plan may attract a Medicare rebate. The number of sessions is set by your plan.

Yes. Dietetics works well by telehealth, and for many people it saves a trip.

Yes, where both are referred and approved. At Penrith they run from the one centre.

Yes, where your plan funds both. At Penrith they run from the one centre.

Yes, where your plan funds both. At Penrith they run from the one centre.

Yes, and many people do. Penrith has early morning appointments, which suit people fitting treatment around shifts.

Yes, where a home visit is appropriate. Home visits are arranged by phone or enquiry rather than booked online.

Yes, privately or through your health fund. We will tell you where you are up to before your last funded session.

Usually not on its own. This pathway is for chronic conditions. If weight is part of managing diabetes or heart health, it will form part of your plan. For general weight support, you can book privately without a referral.

Usually not. This pathway is for conditions that have lasted six months or longer. An acute injury is normally a private or health fund appointment, and you do not need a referral for either.

Strength and conditioning is generally private. If you have a chronic condition or injury, clinical exercise physiology may be funded through those pathways instead.

Yes, where your plan funds them. Many participants see two or three of our practitioners, and we work from the same goals rather than separately.

Yes. Your referral is not tied to a location.

Yes, and many people do. The total is shared across all allied health, so your GP decides how to divide it between physiotherapy, podiatry, dietetics and exercise physiology.

Yes. The total is shared across all allied health, so your GP decides how to divide it between podiatry, physiotherapy, dietetics and exercise physiology.

Yes. We are a registered NDIS provider, so participants with NDIA-managed plans can use us.

Yes. Your plan is not tied to a location, so you can move between centres.

You can use your NDIS plan for psychology, depending on your plan and goals. We do not currently take WorkCover referrals for psychology. If you have been injured at work, call us on 1300 123 674 and we will talk through your options.

Yes. We accept NDIS plans and WorkCover referrals for exercise physiology, and we manage the paperwork.

Yes, provided you have current Australian working rights and you are enrolled in an eligible Australian tertiary allied health course. Confirmation of working rights forms part of the application process.

Yes, where they have a chronic condition and their GP prepares a plan. Ask your GP whether it applies.

Yes, and it often helps, particularly where someone else does the shopping or the cooking.

Not on its own. If weight is related to your disability or to a medication, it will form part of the plan. For general weight support you can book privately without a referral.

Yes. We visit homes across the Penrith area, the Blue Mountains, the North Shore and the Northern Beaches. Home visits are arranged by phone or enquiry rather than online.

Yes. We visit homes across the Penrith area, the Blue Mountains, the North Shore and the Northern Beaches. Home visits are arranged by phone or enquiry.

Yes, across the Penrith area. Home visits are arranged by phone or enquiry rather than online.

Yes. Ask us and your practitioner will prepare a report setting out what has been worked on and what they recommend next.

Sessions run in our on-site gyms, which are part of the health centre rather than a public gym. Home visits are available across the Penrith area if getting in is difficult.

No. You choose who treats you. Your employer or insurer may suggest a provider, but the decision is yours.

Only if you want to. What you work on is yours to set.

No. The NDIS does not require one.

No. The NDIS does not require one. You can contact us directly.

No. The NDIS does not require one. You can contact us directly.

No. The NDIS does not require one. If you also have a Mental Health Treatment Plan from your GP, mention it, because some people use both pathways for different things.

No. Unlike Medicare and DVA, the NDIS does not require one. You can contact us directly.

No. The NDIS does not require one.

Yes. The allowance resets each calendar year and your GP prepares a new referral. Your GP will usually review your plan at the same time.

No, you can request one directly. For funded pathways such as Medicare, DVA or NDIS, you will need a valid referral.

Not to book privately. For Medicare, DVA or NDIS-funded telehealth you will need a valid referral.

Only for the Medicare rebate. You can book privately or claim through your health fund without one.

No. You can book directly, and some private health funds cover part of your session.

No. You can book directly.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No referral is needed to book privately or to claim through most private health funds. You will need a GP referral for Medicare-rebated sessions under a chronic disease management plan, and for DVA. NDIS access depends on your plan.

No. You can book directly, and some private health funds cover part of your visit.

No, you can book directly. A GP referral under an EPC or CDM plan may make you eligible for Medicare rebates.

No, you can book directly. You may need a referral for funded pathways such as Medicare (EPC or CDM), DVA or WorkCover.

You do not need a referral to book privately or to claim through most private health funds. A GP referral is needed for Medicare-rebated podiatry under an EPC or CDM plan, and for DVA. NDIS access depends on your plan.

No, you can get in touch with us directly. For Medicare-rebated sessions you will need a GP Mental Health Care Plan.

Only for the Medicare rebate. You can see a psychologist privately without one, and you can still claim through your health fund if psychology is on your extras.

You can book directly. For funded pathways such as Medicare (EPC or CDM), DVA or WorkCover, you will need a referral.

No. A referral is only needed for the Medicare rebate. You can book privately or claim through your health fund without one.

Yes. DVA allied health requires a referral from your GP, and it covers a set number of sessions or a set period.

Yes. DVA allied health requires a referral from your GP.

No. You do not need to be in crisis to benefit from talking to a psychologist.

Clothes you can move in, and enclosed shoes. Everything else is on site.

If you have had recent imaging for the area being treated, please bring a copy to your first appointment.

It helps, but it is not required. Come as you are. Your dietitian will tell you what would be useful to track afterwards.

It helps, but it is not required. Your dietitian will tell you what would be useful to track afterwards.

It helps, but it is not required. Your dietitian will tell you what would be useful to track afterwards.

Not currently. Medicare pays a rebate and you pay the gap, which we work out with you before your appointment. We claim the rebate on the day so you are not out of pocket for the full fee.

Yes, for some services and across most of our area. Home visits are arranged by phone or enquiry rather than online.

Yes. Our footwear store is on site, with a range chosen by our podiatry team. You can be assessed and fitted in the same visit.

Yes, these are core areas for our dietitians, and we can coordinate with your GP where needed.

Yes. Where they will help, our podiatrists prescribe custom orthotics designed around your feet and how you move. You can read more on our orthotics page.

Penrith has early morning appointments. Availability varies by centre and practitioner, so call us and we will find something that fits around a return-to-work plan.

Yes. Mobile podiatry covers the Blue Mountains, from Lapstone through to Katoomba. Home visits are arranged by phone or enquiry rather than online.

Yes. Mobile podiatry covers the upper mountains, including Leura, Wentworth Falls, Lawson and Bullaburra, and continues down through the lower mountains. Home visits are arranged by phone or enquiry rather than online.

Yes. Mobile podiatry covers the North Shore and Northern Beaches, from Hornsby and Wahroonga through to Dee Why and Freshwater. Home visits are arranged by phone or enquiry rather than online.

Yes. Mobile podiatry and mobile exercise physiology are available across the Penrith area, including Glenmore Park, Emu Plains, St Marys, Cranebrook and Werrington. Home visits are arranged by phone or enquiry rather than online.

Yes, delivered from our Penrith centre. Mobile podiatry covers St Marys, St Clair, Cranebrook and Werrington, among other suburbs. Home visits are arranged by phone or enquiry rather than online.

Yes. Mobile podiatry is available across the Ryde area, including Epping, Eastwood, Macquarie Park, Gladesville and Hunters Hill. Home visits are arranged by phone or enquiry rather than online.

Yes. Mobile podiatry covers the Blue Mountains, from Lapstone through to Katoomba. Home visits are arranged by phone or enquiry rather than online.

Yes, including support for lymphoedema. You can read more on our lymphatic drainage page.

Yes, Australia-wide by secure video. You can book a telehealth appointment through our telehealth page.

Yes. If getting to a centre is difficult, our mobile podiatry team can come to you. You can read more on our home visits page.

Yes. We work with sports injuries and post-surgical recovery, and can coordinate with your surgeon or GP where needed.

Yes, at selected centres. Ask our team which centre is the best fit for what you need.

No. OnePointHealth is not an emergency or crisis service, and we are not available 24 hours a day. If you, or someone else, is in immediate danger, call 000 now. If you are not in immediate danger but would like to speak with someone straight away, the free services listed below can help.

Yes, at our Penrith centre and by telehealth. A Mental Health Treatment Plan works the same way for a young person, prepared by their GP.

Yes, at our Penrith centre and by telehealth.

Yes. Our Blaxland team sees children for podiatry and physiotherapy, including growing feet, gait concerns and sports injuries. Some services have a minimum age, so call us on 1300 123 674 if you are not sure.

Yes. Our Katoomba team sees children for podiatry and physiotherapy, including growing feet, gait concerns and sports injuries. Some services have a minimum age, so call us on 1300 123 674 if you are not sure.

Yes. Our podiatrists see children for growing feet, gait concerns and sports injuries. If you are not sure whether podiatry is the right place to start, call us on 1300 123 674.

Yes. Our Penrith team sees children for podiatry, physiotherapy and psychology, including growing feet, gait concerns, sports injuries and anxiety. Some services have a minimum age, so call us on 1300 123 674 if you are not sure.

Yes. Our podiatrists see children for growing feet, gait concerns and sports injuries. If you are not sure whether podiatry is the right place to start, call us on 1300 123 674.

Yes. Our Ryde team sees children for podiatry and physiotherapy, including growing feet, gait concerns and sports injuries. Some services have a minimum age, so call us on 1300 123 674 if you are not sure.

Yes. Our podiatrists see children for growing feet, gait concerns and sports injuries, and our dietitians work with families on everyday eating. If you are not sure where to start, call us on 1300 123 674.

Yes. Many large employers are self-insured or use a scheme agent other than icare. The process does not change.

Yes. Many employers are self-insured or use a different scheme agent. The process is the same.

Yes. Our psychologists support children, teenagers and adults, including eligible children through NDIS.

No. You choose where to use your referral. If your GP has named another provider, you can still bring it to us.

The allowance resets each calendar year, and your GP reviews your plan and issues a new referral. If you are unsure where you stand, call us and we will check.

Sometimes, depending on your plan. Assessment and fitting can be discussed at your appointment, and we will tell you what your plan will and will not cover before anything is ordered.

No. Psychology sits under a separate Medicare pathway with its own allowance.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

We accept EFTPOS, credit card and cash. We also have HICAPS, so you can claim through your private health fund on the spot rather than paying in full and claiming later.

Tell us what you are hoping to work on and we will check it against your plan goals. If it does not fit, we will tell you rather than book you in and sort it out afterwards.

Call us on 1300 123 674 or send the referral through our enquiry form. We take referrals from GPs, NDIS plan managers and support coordinators, DVA case managers, WorkCover claim agents and aged care providers.

What the referral needs depends on how the care is funded. See Medicare, NDIS, DVA and WorkCover for what each scheme requires.

Your program is designed and supervised by our exercise physiology team, informed by how your body works and any injury history.

An accredited exercise physiologist is a university-qualified allied health professional. The program is built around your diagnosis, history and medications, and it is claimable through Medicare with a referral. Personal training is neither.

An accredited exercise physiologist is a university-qualified allied health professional. The program is built around your diagnosis, medications and plan goals, and it is claimable through the NDIS. Personal training is neither.

An accredited exercise physiologist is a university-qualified allied health professional. The program is built around your diagnosis, history and medications, and it is billed to DVA with a referral. Personal training is neither.

An initial appointment usually takes around 45 minutes. Follow-up appointments are generally shorter.

The cadetship typically runs from your middle years of study until graduation. The exact duration depends on when you join and your course length. Most cadets are with us for around 18 months to two years.

It depends on the injury and on what you are returning to. Your insurer approves sessions in blocks, and your physiotherapist reviews progress before requesting more.

Wait times vary by centre and by practitioner. Call us and we will tell you the current wait at each location rather than give you an average that may not apply to you.

Wait times vary by centre and practitioner. Send us an enquiry and we will tell you the current position rather than quote an average that may not apply to you.

That depends on how your GP divides your allowance, since it is shared across all allied health. For dietetics it is often an initial appointment and one or two reviews.

A limited number each calendar year under a chronic condition management plan, shared across all allied health. Psychology sits under a separate plan with its own allowance.

That depends on how your GP divides your allowance, since it is shared across all allied health. For exercise physiology it is often an assessment and a few supervised sessions, then a program you continue yourself.

Your GP sets that as part of your plan. Many people with diabetes have an annual assessment, with more frequent visits where there is a higher risk.

That depends on your plan funding and on what your podiatrist recommends. Many participants have regular appointments through the year, and we will tell you where your funding stands as we go.

That depends on your referral and what your podiatrist recommends. Referrals cover a set number of sessions or a set period, and we will tell you when you are getting close to the end.

It can be, often after physiotherapy. Our team will help you choose the right starting point.

The cadetship is for current university students. If you are in high school and want exposure to allied health, our work experience program is the better fit.

For many appointments, yes, including nutrition support, psychology sessions, advice and reviews. Some appointments need an in-person visit, and we will tell you if yours does.

Yes. Appointments are held over a secure video connection, with the same confidentiality as an in-person visit.

With an EPC or CDM referral from your GP, you may be entitled to Medicare-rebated sessions. The number is set by your plan.

Not at OnePointHealth. Medicare pays a rebate and you pay the difference. We claim the rebate on the day so you are not out of pocket for the full fee.

Yes. We accept WorkCover referrals and manage the paperwork with your insurer, and we build a clear return-to-work plan as part of your care.

Podiatry is available to eligible NDIS participants, depending on your plan and goals, and to DVA Gold and White card holders with a valid referral.

Yes, and dietetics works well by video. Telehealth appointments are arranged by phone or enquiry.

Often, yes, where it suits your treatment. Approval sits with your insurer, and we confirm it before your first appointment.

Yes. There is ramp access at the front door with automatic sliding doors, and accessible parking in our own car park. Inside there are no stairs, and the hallways, doorways and treatment rooms are wide.

Yes. There is ramp access at the front door with automatic doors, and accessible parking in our own car park. Inside there are no stairs, and the hallways, doorways and treatment rooms are wide.

Yes. There is a wide entry ramp with automatic sliding doors, and the centre is all on one floor, so there are no stairs or lifts between appointments. Hallways, doorways and clinical rooms are wide, and accessible parking is available on High Street and at the Union Lane car park.

Yes. There is wheelchair access through our main entrance and accessible parking directly in front of the centre. If you would like to check anything before you come in, call us on 1300 123 674.

Yes. There is ramp access at the front door with automatic doors, and accessible parking in our own car park. Inside there are no stairs, and the hallways, doorways and treatment rooms are wide.

No. We bill DVA directly at DVA rates and nothing is invoiced to you.

No. Sessions run in a gym, but the program is clinical, designed by a university-qualified exercise physiologist around your injury, your history and the job you are returning to.

Yes. Your sessions are confidential. Information is only shared outside your treating team with your consent, except in the rare situations where we are required to by law.

Yes. You choose where to use your referral.

Yes. The practice began as Mountain Top Podiatry in Leura in 2008, became Blue Mountains Podiatry in 2014, and joined OnePointHealth in 2021. Same cottage on Megalong Street, with physiotherapy and dietetics added since.

Yes. Ryde Podiatry served the area for more than 30 years and became OnePointHealth Ryde in 2017. We moved from Pope Street to Victoria Road in 2019. Same podiatry team, with physiotherapy, exercise physiology and dietetics added since.

Both. Lindfield Podiatry joined OnePointHealth in January 2024, and Shore Podiatry Lindfield followed in November 2024. Same teams, now part of a wider network with home visits across the North Shore and Northern Beaches.

General foot and nail care, diabetic foot care, footwear and orthotic advice, and assessment of a foot or lower limb concern.

We are open Thursdays 8:00am to 4:30pm and Fridays 8:00am to 2:00pm. If you need an appointment on another day, our Penrith centre is open six days a week and is about 15 minutes away.

Monday to Thursday. Hours vary by address, so the booking calendar shows what is genuinely available.

A podiatrist assesses and treats the feet, ankles and lower limbs. That covers pain, skin and nail concerns, gait and movement, and foot care for conditions such as diabetes. They also prescribe orthotics and footwear where these will help.

Many cadets are offered graduate roles with us on completion. There is no obligation on either side; some cadets choose to take graduate roles elsewhere, and we support that. The cadetship is genuine career development, not a recruitment contract.

Your chiropractor applies a controlled movement to a specific joint to support its movement and ease discomfort. They will explain it before they begin.

Your psychologist takes time to understand what you would like support with. There is no pressure to share more than you are ready to.

Your physiotherapist asks what happened and what you want to get back to, assesses how you move, starts treatment, and gives you a plan including a home program in writing.

Your practitioner submits a further request to your insurer, setting out your progress and what is proposed next. You do not need to chase it.

We can provide a report to support your review, setting out what has been worked on and what your practitioner recommends next. Ask us and we will prepare it.

You see your GP for a new one. We tell you when you are getting close, so treatment is not interrupted.

You see your GP for a new one. We will tell you when you are getting close, so your program is not interrupted.

Your GP reviews your plan and may issue a further referral, or you can continue privately. We will tell you where you are up to rather than letting you find out at the desk.

That is a good reason to be seen rather than a minor one. Mention it when you call and we will make sure it is looked at properly.

Tell us what you are hoping to work on and we will check whether it fits your plan goals. If it does not, we will say so rather than book you in and sort it out afterwards.

That is common, and it is part of what your plan addresses. Physiotherapy under a claim works towards suitable duties first where full duties are not realistic yet.

That is the usual starting point. Programs begin from where you are, not from where someone assumes you should be.

That is the usual starting point, not the exception. Programs begin from where you are.

That is the usual starting point. Programs begin from where you are now, not from where you once were.

That is common after time off work. Programs start from where you are, not from where someone assumes you should be.

You can continue privately or through your health fund. We will tell you where you are up to before your last funded session so it is not a surprise.

Most people continue privately or through their health fund once the plan sessions are used. We will tell you where you are up to before your last funded appointment.

That is one of the most common reasons participants see us. Not being able to manage foot care safely is a legitimate support need, not a lesser one.

That is often the point. With diabetes, reduced sensation means a problem can develop without pain. An assessment is about finding what you cannot feel.

Gradual onset injuries are covered. Your nominated treating doctor documents the link to your work, and the claim proceeds the same way.

It is a plan your GP can prepare that gives you access to a number of Medicare-rebated psychology sessions each calendar year. We can explain how it works when you book.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

Both are university-trained to manage musculoskeletal issues. Chiropractors may approach some conditions differently and use techniques such as adjustments. We can help you choose what suits you.

Dietitians are university-qualified and accredited to provide medical nutrition therapy and Medicare-rebated care. “Nutritionist” is not a protected title in Australia. Our team are Accredited Practising Dietitians.

A Gold Card covers all clinically necessary care. A White Card covers your accepted conditions. If you are unsure what yours covers, call us and we will help you work it out.

They are the same thing under different names. The scheme has been renamed more than once and GPs, practice staff and patients all still use the older terms. If your GP has written you a referral for allied health, it works here whatever it is called.

An accredited exercise physiologist is university-qualified to use exercise as treatment for injuries and chronic conditions, and can deliver Medicare, DVA, NDIS and WorkCover-funded care. A personal trainer is not qualified to do this.

NDIS funds psychology that relates to your disability and to building capacity. Medicare funds treatment for a diagnosed mental health condition under a plan from your GP. Some participants use both.

We design the program to work around your study, not against it. Time commitment varies by stage of the program and by discipline, but is typically one to two days per week in clinical settings, plus participation in education sessions. We will agree the structure with you when an intake opens.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

We ask for 24 hours notice if you need to cancel. Cancellations inside 24 hours may attract a fee of $50, which cannot be claimed. Some services also require a $50 booking deposit, which comes off your appointment cost or is held as credit if you reschedule with enough notice.

Podiatry, plus mobile podiatry across the North Shore and Northern Beaches. For physiotherapy, dietetics or exercise physiology, our Ryde centre is about 20 minutes away. Psychology is available at our Penrith centre and by telehealth.

Podiatry. Our other services, including physiotherapy, exercise physiology, dietetics, psychology, chiropractic and remedial massage, are available at our Penrith centre.

Podiatry and dietetics, plus mobile podiatry across the Blue Mountains. For physiotherapy or exercise physiology, our Blaxland centre is about 15 minutes away.

Dietetics and psychology. Dietetics is available Australia-wide.

Comfortable clothing you can move in, and any relevant injury or medical history.

Any GP referral, recent blood tests or results, and a list of your current medications or supplements.

Any GP referral, recent test results, a list of your medications, and comfortable clothing you can move in.

Bring the shoes you wear most often, any referral or plan details (Medicare, NDIS or DVA), and a list of any medications. If your concern relates to sport or work, it helps to mention what you are trying to get back to.

Your therapist will ask where you are feeling tension or pain, check how you are moving, and tailor the session to you.

Clothes you can move in and enclosed shoes. Everything else is on site.

Clothes you can move in and enclosed shoes. Everything else is on site.

Depending on your needs, your therapist may use trigger point therapy, myofascial release, stretching, heat and cold, dry needling, hot stone massage, or manual lymphatic drainage.

Usually once the injury has settled enough that building capacity is the priority. Your nominated treating doctor decides the timing.

Anywhere in Australia with an internet connection and a private space.

There is a free on-site car park with accessible parking, plus street parking along Layton Avenue.

There are nine free on-site parking spaces, including accessible parking, plus street parking along Megalong Street and Clarence Street.

There is 30-minute street parking on High Street, with accessible parking in the Pop-up Park 20 metres from our entry. Westfield Penrith has free three-hour parking two minutes away. The Union Lane car park behind the centre has free two-hour and all-day parking, with arcade access through the Tattersalls Centre.

There is free on-site parking at Ropes Crossing Village Shopping Centre.

There is free on-site parking, plus street parking on Shepherd Street.

There is a free on-site car park with accessible parking, plus street parking along Ferguson Road.

OnePointHealth Blaxland is at 10 Layton Avenue, Blaxland NSW 2774, opposite the car park entrance to McDonald’s. Blaxland Station is an eight-minute walk.

OnePointHealth Katoomba is at 69 Megalong Street, on the corner of Clarence Street, Katoomba NSW 2780. We are in a restored 1914 cottage between Katoomba and Leura.

We see patients at 2/324 Pacific Highway, on the Lindfield main street, and at Suite 1, 2/2 Kochia Lane, by the Lindfield Village Green. Both are a short walk from Lindfield Station, and your appointment confirmation will tell you which one to come to.

OnePointHealth Penrith is at 510/536 High St, Penrith NSW 2750, between the ANZ and Commonwealth banks. It is a five-minute walk from Penrith Station.

OnePointHealth Ropes Crossing is at 1B/2 Central Pl, inside Ropes Crossing Village Shopping Centre, next to the medical centre and opposite Subway.

OnePointHealth Ryde is at 819 Victoria Road, on the corner of Shepherd Street, Ryde NSW 2112. There is a bus stop directly outside.

OnePointHealth Springwood is at 20 Ferguson Road, Springwood NSW 2777, just off the Great Western Highway and next to the Ambulance Station. Springwood Station is a seven-minute walk.

It depends on the practitioner and the time you book. Your confirmation email and reminder will both show the address. If you are not sure, call us on 1300 123 674.

Most initial and follow-up appointments can be booked online, along with group classes. Psychology is arranged through an enquiry and intake process. Workers compensation, DVA, NDIS and chronic disease management plan appointments are booked by phone or enquiry, as are home visits and telehealth.

Podiatry, physiotherapy and exercise physiology appointments can be booked online, both first visits and follow-ups. Workers compensation, DVA, NDIS and chronic disease management plan appointments are arranged by phone or enquiry, as are home visits and telehealth.

Podiatry appointments can be booked online, both first visits and follow-ups. Workers compensation, DVA, NDIS and chronic disease management plan appointments are arranged by phone or enquiry, as are home visits and telehealth.

Podiatry, physiotherapy and dietetics appointments can be booked online, both first visits and follow-ups. Workers compensation, DVA, NDIS and chronic disease management plan appointments are arranged by phone or enquiry, as are home visits and telehealth.

Podiatry appointments can be booked online, both first visits and follow-ups. Workers compensation, DVA, NDIS and chronic disease management plan appointments are arranged by phone or enquiry, as are home visits.

Podiatry, physiotherapy, dietetics and exercise physiology appointments can be booked online, both first visits and follow-ups. Psychology is arranged through an enquiry and intake process. Group classes, workers compensation, DVA, NDIS and chronic disease management plan appointments are arranged by phone or enquiry, as are home visits and telehealth.

Our mobile podiatry team visits across Sydney, including Western Sydney, the Blue Mountains and the North Shore. Get in touch to confirm your suburb.

The cadetship is open to all our allied health disciplines: podiatry, physiotherapy, exercise physiology, dietetics, psychology, chiropractic and remedial massage. Most intake happens in podiatry and physiotherapy. Other disciplines open from time to time depending on team capacity and need.

Anyone who finds it hard to get to a centre, including older adults, people with limited mobility, and NDIS or DVA participants.

Your plan manager, or the NDIA if your plan is agency-managed. If you are self-managed, we invoice you and you claim it back.

Messages sent through our contact form go to our corporate team, who look after partnerships, sponsorships, media, suppliers and general questions about OnePointHealth. We aim to reply within three business days.

If your question is about an appointment, your treatment or anything clinical, contact your clinic directly. Each clinic’s phone number is on its location page.

No. Programs can be done at our centre or at home, using minimal equipment where needed.

Often yes, depending on your level of extras cover. Check with your provider, as each plan is different.

Often yes, depending on your level of extras cover. Check with your provider, as each plan is different.

The purpose of the program is to build the capacity your role requires. What that looks like, and how long it takes, depends on your injury and your job, and your exercise physiologist will set that out with you.