Care for veterans, billed to DVA
Podiatry, physiotherapy, exercise physiology, dietetics and psychology for Gold and White card holders. Nothing is invoiced to you.
Medicare, NDIS, DVA, WorkCover and private health funds accepted.
Does OnePointHealth accept DVA?
Yes, across podiatry, physiotherapy, exercise physiology, dietetics and psychology. You will need a referral from your GP. We bill the Department of Veterans’ Affairs directly, so nothing is invoiced to you. Appointments are available at seven centres, with home visits and telehealth.
What does my card cover?
Which card you hold decides what is covered.
Gold Card.
All clinically necessary health care, whether or not it relates to your service. If we treat it and your GP refers you, it is covered.
White Card.
Treatment for your accepted conditions. If your shoulder is accepted, treatment for that shoulder is covered.
If you are not sure which card you hold or what it covers, call us. It is a common question and not something you need to work out first.
Am I eligible?
If you are not sure which card you hold, what it covers, or whether your referral is still current, call us on 1300 123 674. We can check most of it with you over the phone, and you do not need to sort it out before you get in touch.
You can usually use your card at OnePointHealth if:
You hold a DVA Gold Card, or a White Card covering the condition you need treated.
Your GP has referred you for allied health.
Your referral is current. Referrals run in cycles and are renewed by your GP.
How DVA allied health works
There are four stages, and the last one matters most. DVA referrals run in cycles rather than continuing indefinitely.
See your GP.
DVA allied health needs a referral. Your GP writes it and it covers a set number of sessions or a set period.Book with us.
Bring your card and your referral to your first appointment.We bill DVA directly.
Nothing is invoiced to you.Your GP reviews at the end of the cycle.
We tell you when you are approaching your last session so you can arrange a new referral before treatment stops.
What to bring to your first appointment
You do not need all of this to call us. If your referral is not in front of you, we can often confirm it with your GP practice directly.
What will this cost me?
Treatment is billed directly to the Department of Veterans’ Affairs at DVA rates. You will not be invoiced, and there is no gap for you to cover.
Whether DVA will cover your treatment depends on your card type and the referral your GP has written, not on the condition itself. Your GP and DVA decide that.
Connected care
Your card usually covers more than one service, and they work better planned together.
One team, one picture.
A veteran seeing a podiatrist, a physiotherapist and an exercise physiologist here is seeing one team working from the same information, not three providers who never speak.
We come to you where travel is hard.
Home visits are available for some services across the Penrith area, the Blue Mountains, the North Shore and the Northern Beaches.
Where you can be seen
DVA appointments are available at all seven of our centres, though not every service runs at every centre. Home visits and telehealth are available for some services.
For GPs and DVA case coordinators
OnePointHealth accepts DVA referrals across podiatry, physiotherapy, exercise physiology, dietetics and psychology, at seven centres across Western Sydney, the Blue Mountains and the North Shore, with home visits for veterans who cannot travel easily.
Call 1300 123 674 or send a referral through our enquiry form.
What we provide:
Reports back at the start and end of each referral cycle.
Direct billing to DVA, with no invoicing to the veteran.
Appointments across seven centres, with home visits for veterans who cannot travel easily.
Direct contact with the treating practitioner rather than a call centre.
Frequently asked questions
Do I need a referral to use my DVA card?
Yes. DVA allied health requires a referral from your GP, and it covers a set number of sessions or a set period.
Is there any cost to me?
No. We bill DVA directly at DVA rates and nothing is invoiced to you.
What happens when my referral runs out?
You see your GP for a new one. We tell you when you are getting close, so treatment is not interrupted.
Can I use my card at more than one of your centres?
Yes. Your referral is not tied to a location.
Do you come to people at home?
Yes, for some services and across most of our area. Home visits are arranged by phone or enquiry rather than online.
Bring your card and your referral
Send us an enquiry or call, and we will book you in and bill DVA directly. If you are not sure what your card covers, ask us and we will check.