We see patients at 2/324 Pacific Highway, on the Lindfield main street, and at Suite 1, 2/2 Kochia Lane, by the Lindfield Village Green. Both are a short walk from Lindfield Station, and your appointment confirmation will tell you which one to come to.

Usually not on its own. This pathway is for chronic conditions. If weight is part of managing diabetes or heart health, it will form part of your plan. For general weight support, you can book privately without a referral.

That is often the point. With diabetes, reduced sensation means a problem can develop without pain. An assessment is about finding what you cannot feel.

NDIS funds psychology that relates to your disability and to building capacity. Medicare funds treatment for a diagnosed mental health condition under a plan from your GP. Some participants use both.

Yes, where a home visit is appropriate. Home visits are arranged by phone or enquiry rather than booked online.

Yes. The total is shared across all allied health, so your GP decides how to divide it between podiatry, physiotherapy, dietetics and exercise physiology.

Only for the Medicare rebate. You can book privately or claim through your health fund without one.

Your GP sets that as part of your plan. Many people with diabetes have an annual assessment, with more frequent visits where there is a higher risk.

No. You choose where to use your referral. If your GP has named another provider, you can still bring it to us.

Usually not. This pathway is for conditions that have lasted six months or longer. An acute injury is normally a private or health fund appointment, and you do not need a referral for either.

You can continue privately or through your health fund. We will tell you where you are up to before your last funded session so it is not a surprise.

Not on its own. If weight is related to your disability or to a medication, it will form part of the plan. For general weight support you can book privately without a referral.

No. The NDIS does not require one.

Sometimes, depending on your plan. Assessment and fitting can be discussed at your appointment, and we will tell you what your plan will and will not cover before anything is ordered.

That is one of the most common reasons participants see us. Not being able to manage foot care safely is a legitimate support need, not a lesser one.

That depends on your plan funding and on what your podiatrist recommends. Many participants have regular appointments through the year, and we will tell you where your funding stands as we go.

Yes. We visit homes across the Penrith area, the Blue Mountains, the North Shore and the Northern Beaches. Home visits are arranged by phone or enquiry rather than online.

No. The NDIS does not require one. You can contact us directly.

Yes, at all three centres.

NDIS funds psychology that relates to your disability and to building capacity. Medicare funds treatment for a diagnosed mental health condition under a plan from your GP. Some participants use both.

No. The NDIS does not require one. If you also have a Mental Health Treatment Plan from your GP, mention it, because some people use both pathways for different things.

No. You choose where to use your referral. If your GP has named another provider, you can still bring it to us.

Usually not. This pathway is for conditions that have lasted six months or longer. An acute injury is normally a private or health fund appointment, and you do not need a referral for either.

We can provide a report to support your review, setting out what has been worked on and what your practitioner recommends next. Ask us and we will prepare it.

You can continue privately or through your health fund. We will tell you where you are up to before your last funded session so it is not a surprise.

Yes, and many people do. The total is shared across all allied health, so your GP decides how to divide it between physiotherapy, podiatry, dietetics and exercise physiology.

Yes, where your plan funds both. At Penrith they run from the one centre.

Yes. The allowance resets each calendar year and your GP prepares a new referral. Your GP will usually review your plan at the same time.

Tell us what you are hoping to work on and we will check whether it fits your plan goals. If it does not, we will say so rather than book you in and sort it out afterwards.

Not at OnePointHealth. Medicare pays a rebate and you pay the difference. We claim the rebate on the day so you are not out of pocket for the full fee.

No. The NDIS does not require one. You can contact us directly.

Only for the Medicare rebate. You can book privately or claim through your health fund without one.

Your GP sets that as part of your plan. Many people with diabetes have an annual assessment, with more frequent visits where there is a higher risk.

Bring the shoes you wear most often, any referral or plan details (Medicare, NDIS or DVA), and a list of any medications. If your concern relates to sport or work, it helps to mention what you are trying to get back to.

Yes. Where they will help, our podiatrists prescribe custom orthotics designed around your feet and how you move. You can read more on our orthotics page.

Yes. If getting to a centre is difficult, our mobile podiatry team can come to you. You can read more on our home visits page.

Podiatry is available to eligible NDIS participants, depending on your plan and goals, and to DVA Gold and White card holders with a valid referral.

You may be able to, if your GP refers you under an Enhanced Primary Care or Chronic Disease Management plan. These plans cover a set number of allied health sessions per year. Our team can talk you through how it works when you book.

You do not need a referral to book privately or to claim through most private health funds. A GP referral is needed for Medicare-rebated podiatry under an EPC or CDM plan, and for DVA. NDIS access depends on your plan.

A podiatrist assesses and treats the feet, ankles and lower limbs. That covers pain, skin and nail concerns, gait and movement, and foot care for conditions such as diabetes. They also prescribe orthotics and footwear where these will help.

Wait times vary by centre and practitioner. Send us an enquiry and we will tell you the current position rather than quote an average that may not apply to you.

Not for psychology. Every psychology appointment, including follow-ups, goes through our enquiry and intake process so the right practitioner is matched to you.

Your GP reviews your plan and may issue a further referral, or you can continue privately. We will tell you where you are up to rather than letting you find out at the desk.

No. Psychology sits under a separate Medicare pathway with its own allowance.

Only for the Medicare rebate. You can see a psychologist privately without one, and you can still claim through your health fund if psychology is on your extras.

No. OnePointHealth is not an emergency or crisis service, and we are not available 24 hours a day. If you, or someone else, is in immediate danger, call 000 now. If you are not in immediate danger but would like to speak with someone straight away, the free services listed below can help.

No. You do not need to be in crisis to benefit from talking to a psychologist.

Yes. We accept NDIS plans and WorkCover referrals for psychology and manage the paperwork.

Your psychologist takes time to understand what you would like support with. There is no pressure to share more than you are ready to.

Yes. Your sessions are confidential. Information is only shared outside your treating team with your consent, except in the rare situations where we are required to by law.