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Flat feet

Lets support your arches and feel comfortable again

Your arches sit low or roll inwards when you stand, and your feet, ankles or knees ache by the end of the day. Flat feet respond well to treatment, and there are practical options that fit your shoes, your work and your sport.

Medicare, NDIS, DVA and private health funds accepted.

Understanding Flat feet

Flat feet, also called pes planus, means your arch sits lower than usual and often flattens further when you put weight through it. On its own, a low arch is not a disease. It becomes worth treating when it changes how you load your feet and starts causing pain in your arch, heel, ankle, knee or lower back.

Treatment focuses on the load, not the arch shape. Your podiatrist looks at how your feet move when you walk and run, then supports the tissues that are struggling with better footwear, targeted strengthening and, where it helps, custom orthotics.

Who does it affect?

children, adults and older adults, including people whose arches drop later in life

How common is it?

very common, with a low arch present in roughly one in five adults [CONFIRM: prevalence figure and source]

What is the recovery like?

pain often settles over weeks to months with the right load and support, and varies from person to person

Who should I see for treatment?

your podiatrist, with input from physiotherapy when the knee, hip or back is involved

What funding options are available?

Medicare, NDIS, DVA and private health funds accepted

What is flat feet?

Flat feet means the inside arch of your foot sits low, so more of your sole makes contact with the ground. In a flexible flat foot, an arch appears when you sit or stand on your toes and disappears when you stand normally. In a rigid flat foot, the arch stays flat in every position.

Most people are born with flat feet and develop an arch through childhood. Some never do, and that can be completely normal. Arches can also drop later in life when the tendons and ligaments that hold the arch up are loaded beyond what they can handle, which is known as adult acquired flat foot.

Things that contribute to flat feet and the pain that comes with them:

  • Family history and the natural shape of your foot bones

  • Weakness in the tibialis posterior tendon, the main tendon that lifts your arch

  • Rapid increases in walking, standing or running load

  • Flat, flexible or worn-out footwear with little structure

  • Weight gain, pregnancy and hormonal changes affecting ligament stiffness

  • Previous ankle or foot injury, arthritis or diabetes

Symptoms of Flat feet

Your plan comes out of the assessment, not off a shelf

Custom orthotics

Moulded devices that redistribute load away from the overworked tissue and control how far your arch drops through each step

Footwear change

Shoes with a firmer heel counter and midsole reduce how much your foot rolls in, often with no other treatment needed

Strengthening program

Loaded exercise for the tibialis posterior, calf and intrinsic foot muscles so your arch is supported by muscle as well as by devices

Load management

Adjusting walking, standing or training volume so the painful tissue gets time to adapt rather than being pushed further

Taping and short-term support

Low-dye taping mimics the effect of an orthotic, which helps confirm whether more permanent support is worth it

Referral where needed

Imaging, physiotherapy for knee or hip involvement, or a specialist opinion for rigid or rapidly worsening flat foot

What to expect at your first appointment

  

Tell us what is going on

You describe where it hurts, when it started, what makes it worse and what you need your feet to do.

A full assessment

Your podiatrist checks your foot posture standing and sitting, tests your tendon strength and joint range, watches you walk, and looks at your shoes.

A clear plan

You leave knowing what is causing your pain, what to change first, and what each option costs.

Review and adjust

You come back so the plan can be measured against how your feet actually feel, and changed if it needs to be.

When to book an appointment

    Book an assessment if:

  • Your arch, ankle or heel pain has lasted longer than two weeks

  • Standing, walking or training is now limited by how your feet feel

  • Supportive shoes, rest and off-the-shelf insoles have not made a difference

  • You are not sure whether your flat feet are the cause of your knee or back pain

Looking after yourself at home

These help most people with flat feet while you wait for an appointment.

  • Family history and the natural shape of your foot bones

  • Weakness in the tibialis posterior tendon, the main tendon that lifts your arch

  • Rapid increases in walking, standing or running load

  • Flat, flexible or worn-out footwear with little structure

  • Weight gain, pregnancy and hormonal changes affecting ligament stiffness

  • Previous ankle or foot injury, arthritis or diabetes

Meet the team who treat this

Behind every appointment is a team of practitioners who know each other, trust each other and work together for you. Across seven clinics and nine disciplines, our team shares expertise, coordinates treatment plans and celebrates your progress together.

Meet the full team

Aimee Fuller

Healthcare Support Officer

Available at Blaxland

Alicia Whiticker

Healthcare Support Officer

Available at Blaxland

Amanda Banks

Healthcare Support Officer

Available at Blaxland

Amanda Duggan

Healthcare Support Officer

Available at Blaxland

Amy Meekings

Healthcare Support Officer

Available at Blaxland

Anita Beerapu

Healthcare Support Officer

Available at Blaxland

Benjamin Tucker

Healthcare Support Officer

Available at Blaxland

Blake Cossar

Healthcare Support Officer

Available at Blaxland

Bronte Tupper

Healthcare Support Officer

Available at Blaxland

Chris Farrugia

Healthcare Support Officer

Available at Blaxland

Corrina Aitken

Healthcare Support Officer

Available at Blaxland

David Logue

Healthcare Support Officer

Available at Blaxland

Dean Gresser

Healthcare Support Officer

Available at Blaxland

Emma Nassif

Healthcare Support Officer

Available at Blaxland

Esha Sharma

Healthcare Support Officer

Available at Blaxland

Fatima Hussaini

Healthcare Support Officer

Available at Blaxland

Felicity Spencer-Davey

Healthcare Support Officer

Available at Blaxland

Frankie Raikadroka

Healthcare Support Officer

Available at Blaxland

Hannah Norrie

Healthcare Support Officer

Available at Blaxland

Heather Edwards

Healthcare Support Officer

Available at Blaxland

Isaac Vella

Healthcare Support Officer

Available at Blaxland

Jarrah Nesbitt

Healthcare Support Officer

Available at Blaxland

Jonathan Lopez

Healthcare Support Officer

Available at Blaxland

Justin Hanna

Healthcare Support Officer

Available at Blaxland

Kasey Collins

Healthcare Support Officer

Available at Blaxland

Katrina Gauci

Healthcare Support Officer

Available at Blaxland

Kennedy Touet

Healthcare Support Officer

Available at Blaxland

Kristy Edwards

Healthcare Support Officer

Available at Blaxland

Kyle Perry

Healthcare Support Officer

Available at Blaxland

Lorna Nicastri

Healthcare Support Officer

Available at Blaxland

Maja Bosic

Healthcare Support Officer

Available at Blaxland

Marxy Koronel

Healthcare Support Officer

Available at Blaxland

Matt Barton

Healthcare Support Officer

Available at Blaxland

Michael Todd

Healthcare Support Officer

Available at Blaxland

Mr Jeffery Jenkins FACPS

Healthcare Support Officer

Available at Blaxland

Nathan Cavanagh

Healthcare Support Officer

Available at Blaxland

Patrick Celeban

Healthcare Support Officer

Available at Blaxland

Praise Khin

Healthcare Support Officer

Available at Blaxland

Sarah Bonnici

Healthcare Support Officer

Available at Blaxland

Shannon Smith

Healthcare Support Officer

Available at Blaxland

Siobhan Kelly

Healthcare Support Officer

Available at Blaxland

Taleisha Bozzi

Healthcare Support Officer

Available at Blaxland

Trystan Singh

Healthcare Support Officer

Available at Blaxland

Uty Kotwal

Healthcare Support Officer

Available at Blaxland

Yoni Hochberg

Healthcare Support Officer

Available at Blaxland

Zak Lloyd

Healthcare Support Officer

Available at Blaxland

EPC, DVA, NDIS and WorkCover welcome

Nearly half of our appointments are funded through Medicare, DVA, NDIS or WorkCover. We manage the paperwork so you can focus on your health.

NDIS

We support eligible NDIS participants across podiatry, physiotherapy, exercise physiology, dietetics and psychology, depending on your plan and goals. Eligibility and funding are set by your plan.

Learn more

Medicare

Medicare may rebate podiatry, physiotherapy, exercise physiology and dietetics sessions when your GP refers you under an Enhanced Primary Care (EPC) or Chronic Disease Management (CDM) plan, and psychology sessions under a Mental Health Care Plan. The number of sessions is set by your plan.

Learn more

DVA

Gold and White card holders can access DVA-funded care across our services with a valid referral.

Learn more

WorkCover

If you have been injured at work, we accept WorkCover referrals for physiotherapy, exercise physiology and psychology, and manage the paperwork with your insurer, with a clear return-to-work plan.

Learn more

Seven clinics across three regions

Find a clinic near you. Each location is staffed by local practitioners who know your community.

Penrith

Western Sydney

Our largest centre, with our full range of services under one roof.

510/536 High St, Penrith NSW 2750

Ropes Crossing

Western Sydney

Podiatry, at Ropes Crossing Village.

1B/2 Central Pl, Ropes Crossing NSW 2760

Blaxland

Blue Mountains

Podiatry, physiotherapy, exercise physiology and group classes.

10 Layton Ave, Blaxland NSW 2774

Springwood

Blue Mountains

Podiatry, dietetics and a boutique footwear store.

20 Ferguson Rd, Springwood NSW 2777

Katoomba

Blue Mountains

Podiatry, physiotherapy and dietetics, in a restored 1914 cottage.

69 Megalong St, Katoomba NSW 2780

Ryde

North Shore

Podiatry, physiotherapy, dietetics and exercise physiology, with a footwear store and gait analysis.

819 Victoria Road, Cnr Shepherd Street, Ryde NSW 2112

Lindfield

North Shore

Podiatry, with mobile podiatry across the North Shore and Northern Beaches.

2/324 Pacific Highway, Lindfield NSW 2070
view all locations

Ready to stop your flat feet aching?

Book an assessment and get a plan built around how your feet actually move.

Frequently asked questions

The shape of an adult flat foot generally cannot be changed without surgery, but the pain associated with it usually can be managed well without one. Treatment aims to reduce the load on the tissues that hurt, using footwear, strength work and orthotic support. Many people become fully comfortable and active while still having low arches, because comfort depends on load tolerance rather than arch height.

Often, yes. Foot structure, ligament flexibility and bone alignment are strongly influenced by genetics, so flat feet frequently appear across several family members. That does not mean pain is inevitable. Plenty of people with an inherited low arch never develop symptoms. Knowing there is a family history is useful, because it helps your podiatrist judge whether your foot shape is long-standing or something that has changed recently.

Most children develop a visible arch between the ages of four and six, and the process can continue into the early teens. Flat feet in toddlers are normal and expected, because the arch is filled with fat pad and the joints are still flexible. Worth reviewing sooner: pain, tripping, unwillingness to walk distances, or one foot looking clearly different from the other.

They can contribute. When the foot rolls inwards further or for longer than usual, the shin bone rotates inward with it, which changes how the knee and hip joints load. That extra rotation can irritate structures well away from the foot. Flat feet are rarely the only cause, so your podiatrist tests whether supporting the foot actually changes your knee or back symptoms before committing to long-term treatment.

Usually yes. Most Australian services assess whether your feet are painful and functional rather than whether you have an arch, so asymptomatic flat feet are commonly accepted. Rigid flat feet, tendon problems or ongoing pain are more likely to be queried. [CONFIRM: whether OnePointHealth provides pre-employment podiatry reports and assessments for defence and emergency services applicants]

An arch that drops in adulthood usually means the tendons and ligaments holding it up have lost the ability to do so. The tibialis posterior tendon is the most common culprit, and pregnancy, weight change, inflammatory arthritis and diabetes all raise the risk. A new asymmetry between your feet is worth assessing promptly, because early support tends to work better than late support.