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Shoulder pain

Find out what is causing your shoulder pain, and get your arm moving again

Reaching for a shelf, doing up a seatbelt or rolling onto that side at night has turned into a problem you think about all day. Shoulder pain has a cause, and most causes respond well to physiotherapy.

Medicare, NDIS, DVA and private health funds accepted.

Shoulder injuries - Physio

Understanding Shoulder pain

Shoulder pain is pain in or around the shoulder joint, the muscles that control it, or the tendons that attach them to bone. It is a symptom, not a diagnosis. The same ache at the top of your arm can come from a rotator cuff tendon, a bursa, the joint surfaces, the shoulder blade, or nerves in your neck.

That matters because the treatment changes with the cause. Your physiotherapist tests your movement, strength and the specific structures involved, then tells you what is driving the pain and what to do about it.

Who does it affect?

adults of all ages, most often people who work overhead, lift at work, swim, throw or play racquet sports, and adults over 40.

How common is it?

shoulder pain is one of the most frequently reported musculoskeletal complaints in Australian adults. [CONFIRM: prevalence figure and source]

What is the recovery like?

varies with the cause, how long you have had it, and how much load the shoulder handles each day.

Who should I see for treatment?

your physiotherapist, working with your GP, sonographer or specialist when imaging or an injection is needed.

What funding options are available?

Medicare, NDIS, DVA and private health funds accepted.

What causes shoulder pain?

The shoulder trades stability for movement. The ball sits on a shallow socket and is held in place by the rotator cuff, the shoulder blade muscles and the joint capsule. That design lets you reach in almost any direction, and it also means small problems in one structure can sometimes show up quickly as pain.

Most shoulder pain builds up rather than starting with one dramatic moment. A change in load, a new job task, a return to the gym or a few weeks of poor sleep on one side can tip a tendon past what it currently tolerates. Sudden pain after a fall, a tackle or a heavy lift usually points to an injury to a specific structure.

Common contributing factors include:

  • Repeated overhead work such as painting, ceiling work, stacking shelves or hairdressing.

  • A rapid increase in training, especially swimming, throwing, bench press and overhead press.

  • A fall onto an outstretched hand or directly onto the point of the shoulder.

  • Reduced strength or control in the rotator cuff and shoulder blade muscles.

  • Age-related change in the tendons and joint surfaces, which becomes more common after 40.

  • Neck stiffness or nerve irritation that refers pain into the shoulder and upper arm.

Symptoms of Shoulder pain

Shoulder pain presents in a few recognisable patterns:

Your treatment plan follows the assessment, because the plan for a stiff joint capsule is different from the plan for an overloaded tendon.

Hands-on treatment

Joint mobilisation, soft tissue release and dry needling can reduce pain and stiffness so you can move and load the shoulder more comfortably.

Progressive strength work

Graded loading rebuilds the capacity of the rotator cuff and the tendon tissue itself, which is what allows the shoulder to tolerate reaching, lifting and overhead work again.

Shoulder blade and neck control

The shoulder blade is the base the arm works from, so retraining its position and timing changes how much load the cuff takes.

Range of movement retraining

Targeted stretches and mobility drills restore the specific directions you have lost, rather than general stretching.

Load and activity modification

Your physiotherapist adjusts your training, work tasks or sleeping position so the shoulder settles without you stopping everything.

Referral when it is needed

If imaging, an injection or a specialist opinion would change your plan, your physiotherapist arranges it with your GP and keeps your rehabilitation running alongside it.

What to expect at your first appointment

  

Tell us what is going on

You explain when the pain started, what makes it worse, how it affects your sleep, work and sport, and what you have already tried.

A full assessment

Your physiotherapist checks your neck, shoulder blade and shoulder movement, tests the strength of each rotator cuff muscle, and uses specific tests to narrow down the structure involved.

A clear plan

You get a plain explanation of what is causing your pain, what treatment involves, and what you can do between appointments.

Review and adjust

At each visit your physiotherapist retests the shoulder, progresses your exercises and changes the plan as your movement and strength improve.

When to book an appointment

    Book an assessment if:

  • Your shoulder pain isn’t settling as expected, keeps returning, or is limiting your usual activities.

  • You cannot sleep on that side, reach overhead or lift normally at work.

  • Rest, ice and anti-inflammatory medication have not changed it.

  • You are not sure what you have done, or whether it is safe to keep training.

Looking after yourself at home

These steps help while you wait for your appointment, and alongside your treatment plan.

  • Repeated overhead work such as painting, ceiling work, stacking shelves or hairdressing.

  • A rapid increase in training, especially swimming, throwing, bench press and overhead press.

  • A fall onto an outstretched hand or directly onto the point of the shoulder.

  • Reduced strength or control in the rotator cuff and shoulder blade muscles.

  • Age-related change in the tendons and joint surfaces, which becomes more common after 40.

  • Neck stiffness or nerve irritation that refers pain into the shoulder and upper arm.

Meet the team who treat this

Behind every appointment is a team of practitioners who know each other, trust each other and work together for you. Across seven clinics and nine disciplines, our team shares expertise, coordinates treatment plans and celebrates your progress together.

Meet the full team

Aimee Fuller

Healthcare Support Officer

Available at Blaxland

Alicia Whiticker

Healthcare Support Officer

Available at Blaxland

Amanda Banks

Healthcare Support Officer

Available at Blaxland

Amanda Duggan

Healthcare Support Officer

Available at Blaxland

Amy Meekings

Healthcare Support Officer

Available at Blaxland

Anita Beerapu

Healthcare Support Officer

Available at Blaxland

Benjamin Tucker

Healthcare Support Officer

Available at Blaxland

Blake Cossar

Healthcare Support Officer

Available at Blaxland

Bronte Tupper

Healthcare Support Officer

Available at Blaxland

Chris Farrugia

Healthcare Support Officer

Available at Blaxland

Corrina Aitken

Healthcare Support Officer

Available at Blaxland

David Logue

Healthcare Support Officer

Available at Blaxland

Dean Gresser

Healthcare Support Officer

Available at Blaxland

Emma Nassif

Healthcare Support Officer

Available at Blaxland

Esha Sharma

Healthcare Support Officer

Available at Blaxland

Fatima Hussaini

Healthcare Support Officer

Available at Blaxland

Felicity Spencer-Davey

Healthcare Support Officer

Available at Blaxland

Frankie Raikadroka

Healthcare Support Officer

Available at Blaxland

Hannah Norrie

Healthcare Support Officer

Available at Blaxland

Heather Edwards

Healthcare Support Officer

Available at Blaxland

Isaac Vella

Healthcare Support Officer

Available at Blaxland

Jarrah Nesbitt

Healthcare Support Officer

Available at Blaxland

Jonathan Lopez

Healthcare Support Officer

Available at Blaxland

Justin Hanna

Healthcare Support Officer

Available at Blaxland

Kasey Collins

Healthcare Support Officer

Available at Blaxland

Katrina Gauci

Healthcare Support Officer

Available at Blaxland

Kennedy Touet

Healthcare Support Officer

Available at Blaxland

Kristy Edwards

Healthcare Support Officer

Available at Blaxland

Kyle Perry

Healthcare Support Officer

Available at Blaxland

Lorna Nicastri

Healthcare Support Officer

Available at Blaxland

Maja Bosic

Healthcare Support Officer

Available at Blaxland

Marxy Koronel

Healthcare Support Officer

Available at Blaxland

Matt Barton

Healthcare Support Officer

Available at Blaxland

Michael Todd

Healthcare Support Officer

Available at Blaxland

Mr Jeffery Jenkins FACPS

Healthcare Support Officer

Available at Blaxland

Nathan Cavanagh

Healthcare Support Officer

Available at Blaxland

Patrick Celeban

Healthcare Support Officer

Available at Blaxland

Praise Khin

Healthcare Support Officer

Available at Blaxland

Sarah Bonnici

Healthcare Support Officer

Available at Blaxland

Shannon Smith

Healthcare Support Officer

Available at Blaxland

Siobhan Kelly

Healthcare Support Officer

Available at Blaxland

Taleisha Bozzi

Healthcare Support Officer

Available at Blaxland

Trystan Singh

Healthcare Support Officer

Available at Blaxland

Uty Kotwal

Healthcare Support Officer

Available at Blaxland

Yoni Hochberg

Healthcare Support Officer

Available at Blaxland

Zak Lloyd

Healthcare Support Officer

Available at Blaxland

EPC, DVA, NDIS and WorkCover welcome

Nearly half of our appointments are funded through Medicare, DVA, NDIS or WorkCover. We manage the paperwork so you can focus on your health.

NDIS

We support eligible NDIS participants across podiatry, physiotherapy, exercise physiology, dietetics and psychology, depending on your plan and goals. Eligibility and funding are set by your plan.

Learn more

Medicare

Medicare may rebate podiatry, physiotherapy, exercise physiology and dietetics sessions when your GP refers you under an Enhanced Primary Care (EPC) or Chronic Disease Management (CDM) plan, and psychology sessions under a Mental Health Care Plan. The number of sessions is set by your plan.

Learn more

DVA

Gold and White card holders can access DVA-funded care across our services with a valid referral.

Learn more

WorkCover

If you have been injured at work, we accept WorkCover referrals for physiotherapy, exercise physiology and psychology, and manage the paperwork with your insurer, with a clear return-to-work plan.

Learn more

Seven clinics across three regions

Find a clinic near you. Each location is staffed by local practitioners who know your community.

Penrith

Western Sydney

Our largest centre, with our full range of services under one roof.

510/536 High St, Penrith NSW 2750

Ropes Crossing

Western Sydney

Podiatry, at Ropes Crossing Village.

1B/2 Central Pl, Ropes Crossing NSW 2760

Blaxland

Blue Mountains

Podiatry, physiotherapy, exercise physiology and group classes.

10 Layton Ave, Blaxland NSW 2774

Springwood

Blue Mountains

Podiatry, dietetics and a boutique footwear store.

20 Ferguson Rd, Springwood NSW 2777

Katoomba

Blue Mountains

Podiatry, physiotherapy and dietetics, in a restored 1914 cottage.

69 Megalong St, Katoomba NSW 2780

Ryde

North Shore

Podiatry, physiotherapy, dietetics and exercise physiology, with a footwear store and gait analysis.

819 Victoria Road, Cnr Shepherd Street, Ryde NSW 2112

Lindfield

North Shore

Podiatry, with mobile podiatry across the North Shore and Northern Beaches.

2/324 Pacific Highway, Lindfield NSW 2070
view all locations

Ready to work out what is wrong with your shoulder?

Book a physiotherapy assessment and find out what is causing your shoulder pain.

Frequently asked questions

Yes. The nerves that supply your shoulder and arm start in your neck, so neck joint or disc irritation can produce pain felt in the shoulder or upper arm. Clues include pain that changes when you turn or tilt your head, pins and needles below the elbow, and a shoulder that tests strong and moves fully despite hurting. Your physiotherapist assesses your neck and shoulder together at the first visit.

It can. The diaphragm, heart, lungs and gallbladder all refer pain to the shoulder or the tip of the shoulder blade. Warning signs are pain unrelated to shoulder movement, or pain arriving with chest tightness, breathlessness, sweating, nausea or fever. Pain like that is a medical matter first: call 000 for chest symptoms, or see your GP promptly rather than booking physiotherapy.

No. Most shoulder pain is diagnosed from your history and physical testing. Scans are used selectively because they often show tendon changes and bursal thickening in shoulders that do not hurt, which can mislead treatment. Imaging earns its place after significant trauma, when weakness suggests a full tendon tear, or when the plan is not progressing; your physiotherapist arranges it with your GP at that point.

Lying down removes the gentle traction gravity provides during the day, and lying on the shoulder compresses the tendons and bursa directly. There are also fewer distractions at night, so pain registers more. A pillow supporting the arm in front of you, or lying on the other side, reduces the compression. Night pain that regularly wakes you or makes it difficult to sleep is worth having assessed.

Usually, with changes rather than stopping. The common aggravators are overhead pressing, deep bench press, upright rows and dips. Lower body work, most pulling exercises and chest-height pressing through a comfortable range typically continue fine. Your physiotherapist maps which movements to modify, which to keep, and when to reintroduce the rest, so you hold your training habit while the shoulder settles.

Some does. Mild, recent-onset pain with an obvious trigger often settles once the load that caused it drops. Pain that has lasted more than a few weeks, wakes you at night, or comes with weakness or restricted movement tends to persist, and a shoulder guarded for months can stiffen into a bigger problem. The longer it has been there, the more an assessment earns its keep.