Whiplash
Neck pain after a car accident? Let's get it moving again.
Your neck felt fine at the scene, then stiffened up overnight, and now checking your blind spot hurts. Whiplash is treatable, and early assessment and the right movement give you the best start.
Medicare, NDIS, DVA and private health funds accepted.

Understanding Whiplash
Whiplash is a neck injury that happens when your head is thrown quickly backwards and forwards. The sudden force strains the joints, muscles, ligaments and nerves in your neck, most often in a car accident, but also in a fall, a tackle or a heavy knock.
Most people recover well. Gentle movement, a graded exercise plan and good advice in the first few weeks give you the best chance of getting back to work, driving and sport.
Who does it affect?
anyone involved in a sudden impact, from a low-speed rear-end crash to contact sport.
How common is it?
one of the most common injuries reported after a motor vehicle accident in Australia.
What is the recovery like?
varies from person to person; many people improve steadily over a few weeks, while some need longer support.
Who should I see for treatment?
physiotherapists and chiropractors.
What funding options are available?
Medicare, NDIS, DVA and private health funds accepted.
What is whiplash?
Whiplash is the name for the neck injury caused by a rapid acceleration then deceleration of your head. The medical term is whiplash associated disorder, or WAD.
The force pushes your neck past its normal range faster than your muscles can control it. That can sprain the small joints at the back of your neck, cause injury to the discs, ligaments and the muscles that hold your head steady. Pain and stiffness often build over the next day or two as inflammation, the body’s swelling response to injury, sets in.
Things that influence how badly your neck is affected include:
The speed and direction of the impact, and whether you saw it coming and braced
Whether your head was turned or tilted at the moment of impact
Headrest height and seat position in the vehicle
A previous neck injury, ongoing neck pain or reduced neck movement
High stress, poor sleep or distress after the accident
Age and general neck strength
Symptoms of Whiplash
Whiplash usually shows up as a combination of these:
Neck pain and stiffness, worse when you turn your head or reverse the car
Headache, often starting at the base of the skull
Pain across the shoulders and upper back
Reduced neck movement, so you turn your whole body instead
Pins and needles, numbness or pain travelling into an arm
Dizziness, jaw pain, blurred vision, poor sleep or trouble concentrating
Your treatment plan comes out of the assessment, because two necks injured in the same crash rarely need the same thing.
What to expect at your first appointment
Tell us what happened
How the accident occurred, where you felt it first, what has changed since, and what you cannot do right now.
A full assessment
Your physiotherapist or chiropractor checks neck movement, joint tenderness, muscle control, strength, and your nerve and balance function where needed.
A clear plan
You leave knowing your diagnosis, the exercises to start today, and what to avoid this week.
Review and adjust
We remeasure your movement and function at each visit, and progress your exercises as your neck tolerates more.

When to book an appointment
Your neck pain or stiffness has not settled within a week of the accident
You cannot drive, work, sleep or turn your head comfortably
Rest, heat and pain relief have not made a difference
You are unsure how much movement or activity is safe right now
Book an assessment if:
Looking after yourself at home
Alongside treatment, these habits help your neck settle:
The speed and direction of the impact, and whether you saw it coming and braced
Whether your head was turned or tilted at the moment of impact
Headrest height and seat position in the vehicle
A previous neck injury, ongoing neck pain or reduced neck movement
High stress, poor sleep or distress after the accident
Age and general neck strength

Meet the team who treat this
Behind every appointment is a team of practitioners who know each other, trust each other and work together for you. Across seven clinics and nine disciplines, our team shares expertise, coordinates treatment plans and celebrates your progress together.
Seven clinics across three regions
Find a clinic near you. Each location is staffed by local practitioners who know your community.
Penrith
Western SydneyOur largest centre, with our full range of services under one roof.
Ropes Crossing
Western SydneyPodiatry, at Ropes Crossing Village.
Blaxland
Blue MountainsPodiatry, physiotherapy, exercise physiology and group classes.
Springwood
Blue MountainsPodiatry, dietetics and a boutique footwear store.
Katoomba
Blue MountainsPodiatry, physiotherapy and dietetics, in a restored 1914 cottage.
Ryde
North ShorePodiatry, physiotherapy, dietetics and exercise physiology, with a footwear store and gait analysis.
Lindfield
North ShorePodiatry, with mobile podiatry across the North Shore and Northern Beaches.
Ready to get your neck moving again?
Book an assessment with a physiotherapist or chiropractor and start your recovery this week.
Frequently asked questions
Does insurance cover treatment after a car accident?
Often, yes. Compulsory third party (CTP) insurance can fund treatment for injuries from a motor vehicle accident, and the rules vary between states and schemes. You generally need to lodge a claim, report the accident to police, and get a claim number before treatment is invoiced to the insurer. Bring your claim number and insurer details to your first visit. Workers compensation may apply if the accident happened at work.
Should I wear a soft collar for whiplash?
Usually not. Collars were once standard, but keeping the neck still for long periods allows muscles to weaken and stiffness to build, which can slow recovery. Current practice favours early, gentle movement within your comfortable range. A collar may occasionally be used for a short period after a significant injury, on medical advice. If you have been given one, ask at your appointment how and when to wean off it.
Can whiplash happen in a low-speed crash?
Yes. Neck injury can occur at impact speeds under 15 km/h, and the damage to your car is a poor guide to what happened to your neck. A stiff vehicle body absorbs less energy, so more of it transfers to the occupants. Being unaware of the impact, having your head turned, or sitting with a low headrest all increase the strain, regardless of speed.
Can whiplash cause dizziness, jaw pain or headaches?
Yes. The joints and muscles of the upper neck feed information to your balance system, so injury there can cause unsteadiness, light-headedness or visual strain. Headache at the base of the skull is common, and the force of an impact can also affect the jaw joint. Tell your physiotherapist or chiropractor about these symptoms, because they change what gets assessed and treated.
Why do some people take longer to recover from whiplash?
Slower recovery is linked to a few known factors: high pain intensity in the first week, widespread sensitivity to touch or cold, arm symptoms, poor sleep, and significant distress or worry after the accident. Previous neck pain also plays a part. Identifying these early matters, because the plan shifts towards graded activity, sleep and stress management rather than hands-on treatment alone.
Can I go back to the gym or sport with whiplash?
Usually yes, in stages. Lower body and cardio work often continue early, while overhead lifting, heavy loading through the shoulders and contact sport wait until your neck control and range return. Your physiotherapist will set the order and progression, and use symptom response over the following 24 hours as the guide. Returning too fast tends to flare symptoms and stall progress.


















































