Physiotherapy for veterans, billed to DVA
Gold and White card holders can see a physiotherapist with a referral from their GP. Nothing is invoiced to you.
Medicare, NDIS, DVA, WorkCover and private health funds accepted.
Can I see a physio on my DVA card?
Yes, with a referral from your GP. Gold card holders are covered for physiotherapy generally. White card holders are covered where it relates to an accepted condition. We bill DVA directly, so nothing is invoiced to you. Physiotherapy is available at Penrith, Blaxland, Katoomba and Ryde.
What does my card cover for physiotherapy?
Which card you hold decides the answer.
A Gold Card covers all clinically necessary health care, whether or not the problem relates to your service. If your GP refers you for physiotherapy, it is covered.
A White Card covers treatment for your accepted conditions. If your knee is an accepted condition, physiotherapy for that knee is covered. Physiotherapy for something unrelated is not, though you can still see us privately or through Medicare.
Whichever card you hold, treatment runs in referral cycles rather than continuing indefinitely. Your GP reviews at the end of each cycle and decides whether to issue another.
Am I eligible?
If you are not sure which card you hold, what it covers, or whether your referral is still current, call us on 1300 123 674. We can check most of it with you over the phone, and you do not need to sort it out before you get in touch.
You can usually access physiotherapy through DVA if:
How DVA physiotherapy works
See your GP.
DVA allied health needs a referral. Your GP writes it and it covers a set number of sessions or a set period.Book with us.
Bring your card and your referral to your first appointment.We bill DVA directly.
Nothing is invoiced to you.Your GP reviews at the end of the cycle.
We tell you when you are approaching your last session so you can arrange a new referral before treatment stops.
What our physiotherapists help with
Whether DVA will cover your treatment depends on your card type and the referral your GP has written, not on the condition itself. Your GP and DVA decide that.
Connected care
One referral rarely covers everything, and your card often covers more than one service.
Your physiotherapist and your podiatrist can work from the same picture.
How you walk and how you move are the same problem viewed from two ends, and both are covered by your card.
Exercise physiology picks up where physiotherapy leaves off.
Where your GP refers you for both, we plan them together rather than handing you over.
Where you can be seen
DVA physiotherapy is available at our Penrith, Blaxland, Katoomba and Ryde centres.
Penrith.
510/536 High Street. Step-free entry, all on one floor, accessible parking on High Street and at the Union Lane car park.
For GPs and DVA case coordinators
OnePointHealth accepts DVA referrals across podiatry, physiotherapy, exercise physiology, dietetics and psychology, at seven centres across Western Sydney, the Blue Mountains and the North Shore, with home visits for veterans who cannot travel easily.
Call 1300 123 674 or send a referral through our enquiry form.
What we provide:
Reports back at the start and end of each referral cycle.
Direct billing to DVA, with no invoicing to the veteran.
Appointments across seven centres, with home visits for veterans who cannot travel easily.
Direct contact with the treating practitioner rather than a call centre.
Frequently asked questions
Do I need a referral to use my DVA card?
Yes. DVA allied health requires a referral from your GP, and it covers a set number of sessions or a set period.
What is the difference between a Gold Card and a White Card here?
A Gold Card covers all clinically necessary care. A White Card covers your accepted conditions. If you are unsure what yours covers, call us and we will help you work it out.
What happens when my referral runs out?
You see your GP for a new one. We tell you when you are getting close, so treatment is not interrupted.
Is there any cost to me?
No. We bill DVA directly at DVA rates and nothing is invoiced to you.
Can I choose which physiotherapist I see?
Yes. Tell us who you would like to see and we will book you in with them where their availability allows.
Bring your card and your referral
Send us an enquiry or call, and we will book you in and bill DVA directly. If you are not sure whether your card covers it, ask us and we will check.