Telehealth: allied health care from the comfort of home
Not every appointment needs you to travel. Our telehealth service connects you with our dietitians and psychologists by secure video, so you can get evidence-based care from a private space at home, or anywhere in Australia.
Medicare, NDIS, DVA and private health rebates may apply for eligible appointments.
See us from anywhere in Australia
Telehealth appointments are available anywhere in Australia with an internet connection and a private space.
Proud to support the communities we serve
What is a telehealth appointment?
A telehealth appointment is a consultation with one of our practitioners by secure video or phone call, instead of in person. Telehealth suits many appointments, including nutrition support, psychology sessions, follow-ups and advice-based care. Some appointments still need an in-person visit, and we will tell you if yours does.
What you need
A telehealth appointment works best with a few simple things ready.
- A device with a camera and microphone (phone, tablet or computer)
- A stable internet connection
- A quiet, private space
- Any GP referral, recent results, or a list of your medications, if relevant
How Telehealth may help you
Online dietitian.
See a dietitian by video, Australia-wide. Ideal for nutrition advice, managing conditions like diabetes and coeliac disease, and follow-ups.
Telehealth psychology.
Talk with a psychologist by secure video, from a private space at home. Suitable for many sessions, for adults and young people where appropriate.
What services you can book by telehealth
Choose the service you need, and book a video appointment or call to fit your day.
What you can expect
From booking to follow-up, a telehealth appointment is simple.
Book online or by phone.
Choose telehealth and the service you need.
We send you a secure link.
You will get a video link and a time by email or text.
Join from a private space.
Connect on a phone, tablet or computer, wherever suits you.
Leave with a plan.
You get clear next steps, and any program or notes in writing.
One Team Behind Your Care
Behind every appointment is a team of practitioners who know each other, trust each other and work together for you. Across seven clinics and nine disciplines, our team shares expertise, coordinates treatment plans and celebrates your progress together.
Aimee Fuller
Healthcare Support Officer
Available at Blaxland
Alicia Whiticker
Healthcare Support Officer
Available at Blaxland
Amanda Banks
Healthcare Support Officer
Available at Blaxland
Amanda Duggan
Healthcare Support Officer
Available at Blaxland
Amy Meekings
Healthcare Support Officer
Available at Blaxland
Anita Beerapu
Healthcare Support Officer
Available at Blaxland
Benjamin Tucker
Healthcare Support Officer
Available at Blaxland
Blake Cossar
Healthcare Support Officer
Available at Blaxland
Bronte Tupper
Healthcare Support Officer
Available at Blaxland
Chris Farrugia
Healthcare Support Officer
Available at Blaxland
Corrina Aitken
Healthcare Support Officer
Available at Blaxland
David Logue
Healthcare Support Officer
Available at Blaxland
Dean Gresser
Healthcare Support Officer
Available at Blaxland
Emma Nassif
Healthcare Support Officer
Available at Blaxland
Esha Sharma
Healthcare Support Officer
Available at Blaxland
Fatima Hussaini
Healthcare Support Officer
Available at Blaxland
Felicity Spencer-Davey
Healthcare Support Officer
Available at Blaxland
Frankie Raikadroka
Healthcare Support Officer
Available at Blaxland
Hannah Norrie
Healthcare Support Officer
Available at Blaxland
Heather Edwards
Healthcare Support Officer
Available at Blaxland
Isaac Vella
Healthcare Support Officer
Available at Blaxland
Jarrah Nesbitt
Healthcare Support Officer
Available at Blaxland
Jonathan Lopez
Healthcare Support Officer
Available at Blaxland
Justin Hanna
Healthcare Support Officer
Available at Blaxland
Kasey Collins
Healthcare Support Officer
Available at Blaxland
Katrina Gauci
Healthcare Support Officer
Available at Blaxland
Kennedy Touet
Healthcare Support Officer
Available at Blaxland
Kristy Edwards
Healthcare Support Officer
Available at Blaxland
Kyle Perry
Healthcare Support Officer
Available at Blaxland
Lorna Nicastri
Healthcare Support Officer
Available at Blaxland
Maja Bosic
Healthcare Support Officer
Available at Blaxland
Marxy Koronel
Healthcare Support Officer
Available at Blaxland
Matt Barton
Healthcare Support Officer
Available at Blaxland
Michael Todd
Healthcare Support Officer
Available at Blaxland
Mr Jeffery Jenkins FACPS
Healthcare Support Officer
Available at Blaxland
Nathan Cavanagh
Healthcare Support Officer
Available at Blaxland
Patrick Celeban
Healthcare Support Officer
Available at Blaxland
Praise Khin
Healthcare Support Officer
Available at Blaxland
Sarah Bonnici
Healthcare Support Officer
Available at Blaxland
Shannon Smith
Healthcare Support Officer
Available at Blaxland
Siobhan Kelly
Healthcare Support Officer
Available at Blaxland
Taleisha Bozzi
Healthcare Support Officer
Available at Blaxland
Trystan Singh
Healthcare Support Officer
Available at Blaxland
Uty Kotwal
Healthcare Support Officer
Available at Blaxland
Yoni Hochberg
Healthcare Support Officer
Available at Blaxland
Zak Lloyd
Healthcare Support Officer
Available at Blaxland
Our funding pathways
Telehealth can be accessed privately or through several funding pathways. For current private fees, contact our team.
Medicare
Eligible telehealth appointments may attract a Medicare rebate with a valid GP referral: dietetics under an Enhanced Primary Care or Chronic Disease Management plan, and psychology under a Mental Health Care Plan.
NDIS
Telehealth is available to eligible NDIS participants, depending on your plan and goals.
DVA
Gold and White card holders can access eligible telehealth appointments with a valid referral.
Private health funds
Some funds rebate telehealth, depending on your policy. Check with your fund before your appointment.
Care that comes to your screen
Book a telehealth appointment with OnePointHealth, and our team will take it from there.
Frequently asked questions
Is a telehealth appointment as good as an in-person one?
For many appointments, yes, including nutrition support, psychology sessions, advice and reviews. Some appointments need an in-person visit, and we will tell you if yours does.
Do I need a referral for a telehealth appointment?
Not to book privately. For Medicare, DVA or NDIS-funded telehealth you will need a valid referral.
Is a telehealth appointment private and secure?
Yes. Appointments are held over a secure video connection, with the same confidentiality as an in-person visit.
What services can I get by telehealth?
Dietetics and psychology. Dietetics is available Australia-wide.
Can I claim telehealth on Medicare?
Eligible appointments under an EPC or CDM plan may attract a Medicare rebate. The number of sessions is set by your plan.
Where can I access telehealth?
Anywhere in Australia with an internet connection and a private space.
Seven clinics across three regions
Find a clinic near you. Each location is staffed by local practitioners who know your community.
Penrith
Western SydneyOur largest centre, with our full range of services under one roof.
Ropes Crossing
Western SydneyPodiatry, at Ropes Crossing Village.
Blaxland
Blue MountainsPodiatry, physiotherapy, exercise physiology and group classes.
Springwood
Blue MountainsPodiatry, dietetics and a boutique footwear store.
Katoomba
Blue MountainsPodiatry, physiotherapy and dietetics, in a restored 1914 cottage.
Ryde
North ShorePodiatry, physiotherapy, dietetics and exercise physiology, with a footwear store and gait analysis.
Lindfield
North ShorePodiatry, with mobile podiatry across the North Shore and Northern Beaches.
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Practical advice, exercise guides, recipes and events from our practitioners. No filler, no jargon: just useful information to help you understand your health and make good decisions.
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